Reply to: tickets(178032)

Thank you for your messages, I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(178040)

Please check for latest version of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

Reply to: tickets(176921)

Please go to EventON > Action User > User Capabilities:

Or wp-admin > Users > EventON Capabilities.
Does this work for you? Please let us know.

Reply to: tickets(176923)

Could you enable WooCommerce and then deactivate everything else except EventON (+ add-ons) and switch the theme.

Reply to: tickets(156331)

Works on your dev site but not on my site.

Deactivated all plugins as per the docs and still eventon search icon doesn’t fire results in safari/ios.

I’ve pinged the theme developer to see if there’s a conflict with eventon and their theme. However, original eventon cal came pre-packaged with theme therefore you would expect it to work as is.

Reply to: tickets(178047)

Disabling Google Map removes it from Event Schema.

Say please in which file I need insert location? Where is Event  structured data?

Unfortunately, this is considered a customization. According to Envato’s and our rules you need to send a customization request.

Reply to: tickets(178155)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.evcal_desc .evcal_desc3 em { font-size: 18px !important; }

Reply to: tickets(178059)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!