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Replies for tickets on suppota

Reply to: tickets(177984)

Hello,

Your theme adds row width value dynamically:

Please try adding cal_init_nonajax=”yes” to the shortcode.

Reply to: tickets(177974)

Hello,

You don’t need to buy a new license to update the plugin. However, please check if you have renewed your license subscription.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(173702)

Hi Ashish,

I had to wait for new forms to come in to see if it works and did not work over the weekend.

Unfortunately it does not work, the event date is not transferred. I set it up accordingly, please see screenshot.

Thanks,

Michaela

Reply to: tickets(173943)

Does it not work in the existing events page?

Please add this to the shortcode to show featured images:

show_et_ft_img=”yes”

there was the option to create two categories

Could you send us a screenshot?

Reply to: tickets(177970)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.