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Hello,

Are you referring to APERTURA INSCRIPCIONES and RESULTADOS?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

On dev2 the same issue:

May 22,2020 AT 9:02AM – Posted 2 Hours Ago – #177729

http://dev2.myeventon.com/events/test-35/

Hello,

1. & 2. Thank you for your great suggestions, at the moment they are not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

3. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.evose_repeat_header { display: none !important; }

4. Only with customization. Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

From this ticket with similar issue https://helpdesk.ashanjay.com/ticket/update-2-8-8-to-2-8-9-fails-the-package-contains-no-files/:

Please give it a try now the new version file has been uploaded to our remote server now.

If the auto update failed kindly try the manual update method mentioned in our docs. I think those who saw auto update not available was due to the fact the new version file was not present in our remote server.

To update eventon to latest version manually: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

I am sorry I dont understand what the issue is..?

“For item 1 I didn’t explain well the issue is when you RSVP on the button of EventTop, on the EventCard it’s ok.“

So its working when you RSVP from eventTop? what action cause you to see the error?

Hello Dani, I am sorry the seat addon is does not support in repeat cases at the moment. What is the order ID for your purchase so I can get you refunded? and thank you very much for purchasing other addons and glad to hear other addons are working for you. 

Let me know the order ID and I will get you refunded soon.

Hey thre sorry I couldnt reach out sooner, we were busy releasing new updates and a new addon. I know you are in a hurry and that is why I suggested a backup incase things break to go back and resume business. 

Anyways so based on the release dates of EventON 2.6.8 here are the tickets and QR code versions. 

https://www.dropbox.com/s/ybudkpgeyg481ty/Archive.zip?dl=0

Since you are in a rush I will trust your word and will send these links, but please let me know the Order ID for tickets and QR addon purchase to verify.

Ashan

Hello Ahmed we’ve had some issues with WPML in the past so I would recommend a better solution would be using https://docs.myeventon.com/documentations/setup-language-corresponding-events/ Please take a look and let us know if you have any questions 🙂

Hello Yvette, as basilis mentioned you can send us a customization request and only our guys will see those and they can accept the job and get it done for you. And we understand the EventON software more than a random guy for sure. Basilis and Ashish usually handle our customization jobs. As you know we are a small team and we try our best to really take care of our customers in a personal level. 

So kindly send us a customization job request and please reply back in here when you done so and if its not a huge custom work I probably can help you out 🙂

Best Regrads

Ashan