Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Ashan,
No issues on our dev2 server: http://dev2.myeventon.com/21137-2/
On customer’s website: https://stephaniekruse.de/9626-2/
The same timezone, shortcode and Settings > Week Starts On.
…and a repeatin event is shown everyday.
This is because one of the repeats goes from March until May:
I updated EventOn, but the problem doesn’t change.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Hi
Thanks for the quick reply.
I have Full call 1.1.3 downloaded on our website.
This is also the version of the download in my account.
Can you give me the new version since its not in my account.
Does this also help in my problem with colors in the calendar?
Thank you
See image showcasing the issue
Hi,
All addons are set for auto renewal and we send you an email asking if you want to cancel subscription few days before charging you. Since you didn’t cancel, the charge went through.
Please check you licensing and subscription plans below:
https://docs.myeventon.com/documentations/licensing-eventon-products/
Hello,
Please update fullcal to latest version. You have old version of it right now.
As for single event, you can disable the plugin. All single event features are now integrated into the main eventON plugin.
Please let us know if you need help with anything else.
Thank You
Hello,
Please go to myeventon > settings > eventtop and and check(enable) the elements you want to display in there. Check the screenshot.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Thanks! This is really helpful! 🙂