Archives: Replies

Dear Ashan,

Thanks for your time and help, ofcourse that is possible. Please find the login information below:

Username: kidsacad
Password: u9IaXgqkU

FTP server hostname is: web02.qdc.nl on port 21.

Best,

No, it’s the same. We still don’t have the option mentioned above

I’ve just tried to import the updated file I just sent you, and the dates are still coming out as 01/01/1970 – although the dates are correct on the screen as they are being imported.

I just don’t get it.

 

So this should work?

So the time should be written like this –

09:30 AM

Also it seems there is an issue with this part:

9AG.’,,,,,,,,,,,,www.kingsplace.co.uk,,,,

Times are incorrect. Please replace them with 12h format + PM/AM.

Hi,

Thank you for your reply and advice.

1. Please can you show me where to paste the shortcode you provided within my current shortcode (see my code below) because when i try i get: critical / debugging required message on my shortcode test page.

My current code:

[add_eventon cal_id=”id1″ ft_event_priority=”yes” event_count=”15″ show_limit=”yes” ux_val=”3″ jumper=”yes” jumper_offset=”2″ jumper_count=”1″ show_et_ft_img=”yes” ]

 

Thank you,

Jon

 

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

The same on dev2:

Cannot find these two in Language: https://helpdesk.ashanjay.com/wp-content/uploads/2020/03/%D0%9D%D0%B5%D1%82-%D0%BF%D0%B5%D1%80%D0%B5%D0%B2%D0%BE%D0%B4%D0%B0-RSVP-email-1.png and https://helpdesk.ashanjay.com/wp-content/uploads/2020/03/%D0%9D%D0%B5%D1%82-%D0%BF%D0%B5%D1%80%D0%B5%D0%B2%D0%BE%D0%B4%D0%B0-waitlist-email-1.png