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Reply to: tickets(165771)
Hey Jason,
Can you provide us with some details, changings or what might have been done to the web site so we can be directed into a way and we can understand what is going on?
Thank you
Reply to: tickets(165772)
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation. Please also send us your email and the license key. Sometimes you need a different machine to activate it because of caching issues.
Reply to: tickets(164730)
Hi,
What php version are you using?
Reply to: tickets(164958)
Hi Cyber,
You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Reply to: tickets(165771)
Hello,
No issues with our test server: http://dev2.myeventon.com/20763-2/
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
Reply to: tickets(164958)
Please go to Edit Event > Tickets > disable Sell Price Options as Separate Tickets. Now remove them from Cart and add again from the event. It should show only one Ticket in Additional Ticket Info.
Reply to: tickets(161335)
Hi,
Thank you for the details.
We will do look into this now and we will update you with the results.
We appreciate the patience while working on this.
Reply to: tickets(165722)
Hello,
Please follow https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/ and then use this shortcode:
[add_eventon_list number_of_months=”12″ hide_empty_months=”yes” ]
You’ll be able to see events for 12 months and also filter by dates.
Reply to: tickets(161087)
This i have do toady