Reply to: tickets(165771)

Hey Jason,

Can you provide us with some details, changings or what might have been done to the web site so we can be directed into a way and we can understand what is going on?

Thank you

Reply to: tickets(165772)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation. Please also send us your email and the license key. Sometimes you need a different machine to activate it because of caching issues.

Reply to: tickets(164958)

Hi Cyber,

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(164958)

Please go to Edit Event > Tickets > disable Sell Price Options as Separate Tickets. Now remove them from Cart and add again from the event. It should show only one Ticket in Additional Ticket Info.

Reply to: tickets(161335)

Hi,

Thank you for the details.

We will do look into this now and we will update you with the results.

We appreciate the patience while working on this.