Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

It seems that Google re-crawled this and fixed with the new data: https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fwww.foodsorcery.co.uk%2Fcooking-together-event%2F and https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fwww.foodsorcery.co.uk%2Ffit-food%2F. Only warnings from performer or offer:

I have the last date of the second module…

Could you send us a screenshot or link so we can check?

Okay, I see. However, when I was trying this filtering out, the event was not in the past – it was for that day. Is something the same day considered a “past” event? Actually I tried it with something the “next” day too and it didn’t appear. I’ll try again, however and let you know.

Hello,

You can check this by following: https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

It seems that you need to re-save your events to show it again: https://bdlalpesnord.fr/?ajde_events=tenue-au-1er-puis-2eme-grade

Please try using Quick Edit:

Hello,

can we modify field for event name for dropdown select?

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

and can we check default option like No end time check yes

With the customization only, I am afraid.

You enabled EventON > Hide past events for default calendar(s) so past events are hidden now. I added this event: https://kelly.gvrcweb.esc-atsystems.net/wp-admin/post.php?post=773&action=edit and you can see it:

Please either turn off Hide past events for default calendar(s) and add new events.

2. Please follow this guide: https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/

Also, is there a way to get the old license keys out of our database in order to have you look them up for us?

Thanks!

–Sean