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Replies for tickets on suppota

Reply to: tickets(157704)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(157555)

Hello,

this is what i tried before. But it doesn’t work for the event top section. You can see it on the images attached.

Do you know what i mean?

Reply to: tickets(157704)

 

THANK YOU VERY MUCH

Reply to: tickets(157685)

Please provide both wp-admin and ftp access information so that we can check this further.

Thank You

Reply to: tickets(157689)

Hello,

The slider you are using is not one of ours.

So, please contact the developer of the slider and ask them for support.

Let us know if you need help with anything else.

Thank You

Reply to: tickets(157519)

Hello,

I am going to do the same test. I will have to disable other plugins and change the theme, among other things.

Do I have your permission to do that?

 

Reply to: tickets(157653)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.