Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ah yes, sorry about that. Unfortunately, cal_init_nonajax=”yes” isn’t working with FullCal at the moment, so please remove it.

In order to fix the performance issues could you try following https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

Unfortunately, the tile container doesn’t have classes that can identify events as featured:

So you cannot change tile’s width with CSS.

You can customize the source code and then use CSS or JS and change the width. Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hello,

number_of_months only works with Event Lists shortcode. Could you try this shortcode instead of yours:

[add_eventon_list show_upcoming=”1″ number_of_months=”12″ tiles=”yes” tile_count=”4″ tile_bg=”1″ tile_style=”1″ hide_past=”yes”]

Hello,

Found the social media issue. My fault… had “Show social media share icons only on single events” enabled… (my apologies!)

Kind regards.

Hi Basil,

Thank you for your fast reply. Don’t have them at the moment, however, I entered the login details in the initial support email, so you must have it.

My website is not live yet, please hit http://radnasebi.com/pocetna

and then log in with the provided admin credentials on the very right side. I just tried and it worked fine.

Let me know if you encounter any issues. Thank you in advance!

hey Andrea,

What happens when you click on the event does all the details load?

Additional i’ve made a test page with the different short codes.

https://www.heeldetijd.nl/test/

I used these short codes:

[add_eventon hide_past=”no” tiles=”yes” tile_bg=”1″ show_et_ft_img=”yes” lang=”L1″ ux_val=”1″ jumper=”yes” hide_empty_months=”yes”]

 

[add_eventon jumper=”yes” jumper_offset=”1″ jumper_count=”2″ show_et_ft_img=”yes” ux_val=”1″ hide_empty_months=”yes”]

I seems the tiles=”yes” is the one causing problems.

The top version is not working. Bottom one works fine but is missing social media icons.

Hope this helps more.

Kind regards,

Roy

Hey Sadesh,

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

hey Jacy,

Can you re-phrase what you wrote for us in a more clear way? Just write it step by step how we can identify the problem and then provide us also backend details so we can work the issue.