Replies for tickets on suppota
Hello,
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Image to show you…red is the height I would like to increase.
Ashan,
Is this correct?
the schema data of streetAddress field with the FULL address. But that should NOT be the case.
streetAddress shouldn’t contain City or State?
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hello,
The only available option is to go to EventON > Time Settings > enable Allow universal event time format on eventCard. Unfortunately, you won’t be able to create a date in your format.
You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Sorry for the inconvenience. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file.
If you are not able to do this please send us FTP access to your site so we can do this for you.
Hello,
Please go to eventON/templates/taxonomy-event_type.php, find line 51. Is this what you need? Please check and let me know.
Hello Tony i have gone ahead and issued you a refund for the booking addon. So sorry it was not conveyed correctly that you needed tickets addon as well for this.
As you can see there are only 2 events that is in the future and that is whats showing in the calednar https://lonestarjellystone.com/activities/
May be you were able to resolve the issue.
If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues 🙂