Reply to: tickets(166871)

Hi Lily,

Yes it is possible.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(166878)

Hey Christo,

I cant load your web site at all.

It is not our plugin but something else is wrong at your installation, because header fiiles do not load.

You will need to see this with an expert to understand the issues. If you need help you can open a customization ticket with us and we can look over all your installation and your problems.

Reply to: tickets(166079)

But – it seems there is an issue ( sorry, I didnt noticed before I press my reply ) and our developers will push an update that will be possible to translate this string properly.

Allow us some time and we will push an update to fix the issue.

Reply to: tickets(166079)

When you save the file, you need to re-run it through loco translate. This way the po file is generated and the translated strings are updated properly.

Reply to: tickets(158087)

Hey Philippe,

We will be having a release / update out soon. We are testing that everything is working properly without anything breaking in this sequence.

We do appreciate your patience.

Reply to: tickets(166292)

Thank you for sharing your solution with us. If you have any further questions or concerns please create a new ticket.

Reply to: tickets(166789)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(165286)

Hey Marco,

Unfortunately, WordPress also requires php 7+ to work properly and our products also do.

You do need to upgrade into your web server…