Reply to: tickets(161587)

Hi – I followed instructions and went to the Updates area/dashboard. No updates are listed/available – to download. See screenshot.

Please let us know how you can further assist to help us update.

 

-Ben

Reply to: tickets(158403)

I have Yoast SEO Installed but I didn’t create a redirect URL when any permalinks changed. We also had WPCache installed at the time to clear the cache. We have uninstalled and deleted the caching plugin.

Reply to: tickets(161840)

I switched your theme to Twenty Twenty and it fixed the issue:

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(161894)

I don’t see any purchases associated with this email: rajiv.ganger@critservicesinc.com. Could you send us your other email and order ID?

Reply to: tickets(161925)

Please also note that you can go to EventON > Appearance > FullCal Styles to change colours of backgrounds.

Reply to: tickets(161925)

Hello,

Thank you for your great suggestion, at the moment it is not supported. FullCal days don’t have any classes that you can use to change their background color depending on categories.

However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.