Archives: Replies

Sorry for the delay. I have installed the debug code on my staging.
Please check my staging environment for testing. I also noticed on the event page it is messing up the formatting under the events along with my CTA form at the bottom of the page.
I did disable the Divi framework plugin and the events did formatted properly. I just dont know what needs to be done to get the events to show properly with this framework. My whole site is built on Divi.
Here is a link to the “Eventon” events page on my staging environment.
https://reventionstage.wpengine.com/events/

Why didn’t the developer to whom this was assigned ask for clarification? yes, I am referring to the animation when the calendar changes from month to month. That is what I requested: “The Full Calendar view, when the month is moved forward or backward, has an animation that I would like removed.” I think that if I had wanted the bar removed, I would have specified the animation between the month name and the calendar.

So i need this fixed please.

Thank you

Ok. How do I send you FTP access to the site? I use filezilla.

Hello, I still got no response or progress form you?

Thanks

Mat

I have Yoast SEO Installed but I didn’t create a redirect URL when any permalinks changed. We also had WPCache installed at the time to clear the cache. We have uninstalled and deleted the caching plugin.

I switched your theme and it solved the issue:

Could you contact the theme developers and ask about these errors:

https://pastebin.com/vBki80Q8

And https://helpdesk.ashanjay.com/wp-content/uploads/2020/02/Screenshot-2020-02-06-at-11.57.32.jpg

I switched your theme to Twenty Twenty and it fixed the issue:

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

I don’t see any purchases associated with this email: rajiv.ganger@critservicesinc.com. Could you send us your other email and order ID?