Archives: Replies

Hello,

Could you please update EventON to 2.8.5 and FullCal to 1.1.11?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

You want to change a Seat number that has been already generated? This is not possible I am afraid.

OK, this can be a server issue or something related to that.

Not sure at all how we can debug it properly, but I have asked Ashan to review the ticket for you.

Hey Justin,

Allow us to look into this please please.

I’m in the process of trying this again… if it doesn’t work, then I’m going to delete the plugin and reinstall it.

If that doesn’t work…not sure what to do next.

Hello Support.
After clearing all the cache this is is fixed now. Thanks a lot

Here are our results.

Let us know if anything else we can do for you!

Hey Chris,

I have asked our CEO to review this and maybe help with a license so it is easier for you and you do not miss your deadline

Can you disable them completely so we can see things with no cache please?