Archives: Replies

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

You can check the link :

http://dev.myeventon.com/49662-2/

Thank you!

Hi, I haven’t touched anything, but suddenly today i go to the external sites and all the iframes have a 404 not found. this is so embarrassing! i checked and the php code is still on the server –

https://www.sfonthebay.com/wp-content/themes/Avada/eventon-iframe.northshore.php

it goes to a 404 page too. I don’t know what could have happened!

please advise as soon as possible. i think you already have all the site logins. thank you.

Nice try and a reasonable, if specious, theory.  It didn’t smell right, and it didn’t work.

I cleared my browser cache entirely.  No change.

I tried a completely different computer.  No change.

I turned off and back on site optimization, which should have cleared the server caches (I am using Jetpack).  No chnge.

I brought down wp_options and added WP_CACHE set to FALSE.  No change.

The plugin has been validated for a number of days now, having been activated multiple times.  The plugin still shows up as unavailable.

I have successfully added and removed other plugins, both EventOn and from other producers, without issue.

You’re still not getting access to my wp-admin console, but I will try whatever you ask.  Please be specific.  I’ve already spent a great deal more time on this than I should have.

Please add this code.

span.evors_eventtop_section.evors_eventtop_data.count_2 em {
color: #000 !important;
}

Ashan, customer insight shows yearview addon but no other info.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.