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If you can, please send us wp-admin access to your site as a private message.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Two events: https://ericapiccotti.com/wp-admin/post.php?post=2195&action=edit and https://ericapiccotti.com/wp-admin/post.php?post=2194&action=edit

Two calendars: https://ericapiccotti.com/wp-admin/post.php?post=2196&action=edit

Now you can click on events and open them in their languages: https://ericapiccotti.com/concerti/test-it/ and https://ericapiccotti.com/concerti/test-en/var/ri-0.l-L2/

Please check and let me know if you still have questions.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

Could you help with this one? In this ticket https://helpdesk.ashanjay.com/ticket/default-event-location/ are you referring to “EventON > Google Maps API > Enable generate google maps from address for all newly created events, by default”?

Hi, no if i’m usign fornt-end form creating by ActionUser the users that have made the subscription doesn’t get email, instead the form if i’m using back-end (from wp-admin >Add Event) users get the email but not in a well layout but in the way that i’ve sent you.

I explained a little bit better now ?

I am sorry but could you elaborate more? You received https://helpdesk.ashanjay.com/wp-content/uploads/2020/01/0E32DFFA-BA2C-42B7-A1D6-05C0E52A3314.jpeg after you updated (from wp-admin > Edit Event) the event submitted using Action User Submission Form, correct?

Could you update EventON to 2.8.5 and FullCal to 1.1.11?

Please also try the instructions mentioned in this documentation.

Thank you for letting us know Jeff!

Feel free to tell us if there is anything else we can do for you.

Hello,

Could you please update EventON to 2.8.5 and FullCal to 1.1.11?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!