Archives: Replies

Hello,

Please use this form: http://customer.ashanjay.com/eventon-customer-refund-request/

Thanks, Artem. I fixed the custom template in the child-theme using the latest code changes, and updated to RSVP 2.6.1. All is working as expected.

Hello,

You need this add-on then: http://www.myeventon.com/addons/event-lists-extended/

Please check this demo: http://addons.myeventon.com/event-lists-extended/ (NEXT 5 UPCOMING EVENTS)

You can try it in http://dev.myeventon.com/wp-admin/

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hi, thanks for you answer. I’ve run a few tests with the 1.2.2-version of th EventON Sync Events addon, and you are right in that it does work when the option “Disable existing event namen check” is on, an option that being disabled at default, made the sync suddenly not work since we do have a lot of events with the same name.

As to memory problem, as mentined in the thread, the sync is working on several other sites on the same server.

With this, consider this ticket resolved.

Could you please send us a link to your Public Calendar? Do you have events with the same name? If do please activate Disable existing event name check (version 1.2.2).

Please also follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you. Maybe there is a memory problem with your server.

If relevant, may I mention that we’re running PHP-version 7.1.23

The database version is MariaDB 10.2.18

I have done extensive testing on several of the domains/sites where we’re using the EventON with sync events.

I’ve found that the extension

and version 1.2.1 both work perfectly. The 1.2.2 version does NOT work.

So, in the newests version of EventON – Sync Events 1.2.2, when fetching new events for the first time (in a completely clean install of wordpress and extentions) it only fetches 1 to maximum 17 events of 250 detections in a google calendar.

This bug was not present in EventON – Sync Events 1.2.0 and 1.2.1. If I delete the newst version of EventON Sync Events 1.2.2 and then upload the old version (1.2.0) it fetches all evets: 250. This tells me that the bug was introduces in the version after 1.2.1.

Please recreate and confirm this bug by installing the newest version 1.2.2 and syncing for the first time, and you’ll probably only get a few instead of up to 250 events.

Hi, we have not set up a cron job on the server regarding this plugin. If you are referring to WP-cron, then you need to ask a more specific question regarding limits so I know what to check. There exists no limits on the server regarding wp-cron, so I need to know which limits your are referring to.

On this point, we have several similar sites using the eventON calendar and the google sync plug in with the exact same setupand they work perfectly.

Hi Cheryl,

Please contact the developer of the tab and let them know about it not functioning.

As it is not one of our programs, we are not aware of how it is supposed to work or has been programmed. And so, we cannot provide help with it.

Let us know when it is sorted and we can provide the code for your original request.

Thank You