Reply to: tickets(159349)

You are welcome!

We appreciate a lot the patience, we understand it is hard to do so, but we are doing our best to solve the issue as soon as possible.

Reply to: tickets(160026)

I get that.  I see the little button. But if you logged into my account, you will see that on my event page I have that code, and it is not showing up on the event page when you view it. Why are my events not showing up? That is the big question here.

Reply to: tickets(160026)

Hey Gina,

This is because the Gutenberg is hiding the shortcodes, this is why you do not see them. You can still build the page and use the shortcode generator that is located over our settings, to generate the shortcode you need 🙂

Reply to: tickets(160039)

Hi Basilis Kanonidis,

Thanks for the reply. I am confused. Of course I have – can you not see this in the account? The licence keys would have been activated.

Thanks in advance for your kindness in getting the answers to me.

Reply to: tickets(158203)

Hey Adam,

We are sorry it does taking more time, but we are working towards all the updates and the most solutions we can come up, so just give us a little bit more time and we will do have something for you really soon!

Reply to: tickets(160042)

Hello Mel,

We have not changed any setting regarding this. Can you please use a plugin like ” Regenerate Thumbnails ” and run it through your system?

Let us know if this whould solve the problem.