Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please also note that you need to add my CSS code to EventON > Styles OR Appearance > Customize > Additional CSS and not instead of the widget shortcode.

None of your events have Event Category classes in the HTML code:

So unfortunately, my code won’t work.

Could you or may I please try the instructions mentioned in this documentation? Maybe your theme or a third-party plugin remove Event Categories classes from the code.

Hello,

How can I check the shortcode? I cannot find it in Edit Page: https://calendarkiddo.com/wp-admin/post.php?post=68&action=edit

Could you also check if you have the same issue without “Daily/Monthly” Tabs?

fc_script.js?ver=1.1.9:46 Uncaught TypeError: Cannot read property ‘start_of_week’ of undefined

    at draw_fullcal (fc_script.js?ver=1.1.9:46)

    at HTMLBodyElement.<anonymous> (fc_script.js?ver=1.1.9:422)

    at HTMLBodyElement.dispatch (jquery.js?ver=1.12.4-wp:3)

    at HTMLBodyElement.r.handle (jquery.js?ver=1.12.4-wp:3)

    at Object.trigger (jquery.js?ver=1.12.4-wp:3)

    at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)

    at HTMLBodyElement.<anonymous> (jquery.js?ver=1.12.4-wp:3)

    at Function.each (jquery.js?ver=1.12.4-wp:2)

    at a.fn.init.each (jquery.js?ver=1.12.4-wp:2)

    at a.fn.init.trigger (jquery.js?ver=1.12.4-wp:3)

Unfortunately, no. However you can check how it works on http://dev.myeventon.com/wp-admin/

Hi,

The event photos box is well checked.
However I still don’t see the location of the “add additional Images”.
Now, please really try with our environment taking as an example the “test” event and, please, fix the problem.

Regards,

I am sorry, the access information you have provided did not work for us: ERROR: Incorrect username or password. Please check them and post the correct login information as a private message, thank you!

Do you have any events in January? If you switch to February you can see one event:

Hello,

Please follow https://www.youtube.com/watch?v=0dod0m3Flvg.

For Today’s calendar please use this shortcode:

[add_eventon_dv today=”yes” header_title=’Todays Events’]

Hello,

Unfortunately, WooCommerce handles the checkout process so you need to customize it to redirect after a successful order. Please follow this or similar guide: https://njengah.com/woocommerce-redirect-after-checkout/

You can also send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

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