Archives: Replies

Hey Gina,

This is because the Gutenberg is hiding the shortcodes, this is why you do not see them. You can still build the page and use the shortcode generator that is located over our settings, to generate the shortcode you need 🙂

Hi Basilis Kanonidis,

Thanks for the reply. I am confused. Of course I have – can you not see this in the account? The licence keys would have been activated.

Thanks in advance for your kindness in getting the answers to me.

Hey Adam,

We are sorry it does taking more time, but we are working towards all the updates and the most solutions we can come up, so just give us a little bit more time and we will do have something for you really soon!

Hey Roberto,

Give us some time to reset this, our CEO is reviewing the ticket.

Hey Danny,

Have you purchased the plugin for the DailyView?

Hello Mel,

We have not changed any setting regarding this. Can you please use a plugin like ” Regenerate Thumbnails ” and run it through your system?

Let us know if this whould solve the problem.

Hi Mat,

 

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hey Kitan,

I am sorry for the late reply, not sure why but I couldnt see your message.

This can be shorted out by Monday, we have one small issue / tweak to do.

Also, please provide both wp-admin and ftp access information. Thanks

We downloaded it from your link and worked on that. We will check it and let you know.