Reply to: tickets(164227)

Hello,

There seems to be insufficient memory on the server, since your shortcode works on this page: https://www.vidartscience.org/2485-2/. Please check https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Please also follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(163094)

Is this the same when you are opening the file?

The same for me.

I deleted TEAM MTB Ausfahrt on 2020/11/28 event and imported it again https://www.rc-dorff.de/wp-admin/post.php?post=6673&action=edit:

As you can see it transformed /n into <br>:

You’ve already stated that “I also deleted all the events on my website and started an new import again.”, but could you try to delete and import TEAM MTB Ausfahrt on 2020/11/28?

Reply to: tickets(164225)

Hello,

Please go to EventON > Time Settings > enable Allow universal event time format on eventCard. Please also note that wp-admin > Settings > Date Format should be in this format: 18th February 2020

Reply to: tickets(164050)

Could you try following this guide: https://docs.myeventon.com/documentations/wpml-eventon-front-end/

Could you also try turning off (just for a test) Notice errors to not to show these kind of messages: ( ! ) Notice: Trying to get property ‘term_id’ of non-object in /home/working/repositories/proyecto-thecentralhouse/public-html/wp-content/plugins/eventON/includes/admin/settings/settings_language_tab.php on line 435

Reply to: tickets(163835)

Hey,

I am not sure about the seat number. Ticket Number is the Order ID or you want a different field? Can you show me with a screenshot please which field is that?

Reply to: tickets(160888)

I just checked and didn’t see the Flat Icons either…

Categories still look the same size too.