Replies for tickets on suppota
Hello,
12am is midnight and 12pm is noon. You can change to 24h format by going to EventON > Time Settings > enable Use WP default Date format in eventON calendar (Excluding eventCard event date format). You also need to go to wp-admin > Settings > Time format set to H:i
Sorry, I do not understand what is the license activation infowhere and where I have to post it.
ftp access to my site is: ftp://nknnnakn4379:DB5Hh2a6S4@s01.hostenko.com
I ask you to change only the code of the eventON plugin and not change the code of the rest of the site. After all, I have only an initial level of programming 🙂
Thank you!
Subscriber Order #41455 – Paid
Also upgraded to multi site (Order #75801) – status “processing”
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Ashan,
Please check
Subscriber Order #41455 – Paid
Also upgraded to multi site (Order #75801) – status “processing”
Hello,
I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
This doesn’t look right. Here’s how it looks on our test server:
http://dev2.myeventon.com/20183-2/
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
Please also update EventON to 2.8.5, if needed.
We are glad that you’ve managed to resolve the issue, if you have any further questions or concerns please create a new ticket.
Yes. No issues from my side. The most common problem is that the email box doesn’t want to receive emails.