Archives: Replies

Ashan,

1. Not sure in what order RSS feed is supposed to be shown. Dev2 looks kinda random: http://dev2.myeventon.com/evofeed

1. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

2. Could you send us a couple of screenshots? From my side: https://events.ebarrelracing.com/evofeed?event_type=533 (3 events like it supposed to be), https://events.ebarrelracing.com/evofeed?event_location=290 (1 event from (JCSP) Johnson County Sheriff’s Posse Indoor & Outdoor Arena), https://events.ebarrelracing.com/evofeed?event_organizer=259.

2. Please check now.

Thank you very much and i really appreciate your support, every time you found a fix for this problem. It happened to me 2 years ago on an old Seats and tickets version but Ashan got the solution. So i have faith in you guys that all will be back to normal.

Thank you again.

Hello George thank you for reporting this issue to us. I am going to look into seat validations again to make sure there are no mistakes in the code that allow same seat to be reserved again. Its such a shame that you can do all the good but one bad can lead to a 1 star review. 

Anyways let me look into this and if I can find issues i will get your site updated with fixes.

I am not able to replicate this on my end. We had another customer report this issue to us. What browser are you using? and on your website I can navigate to months without any issue.

Sorry for the delay it is good to go now.

Refund has been processed Lisa.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Haydn where are you having issues to login to? is it myeventon.com? what is the email/username for your account there?

Hi Artem,

thanks for your swift response 🙂

Yep! I can see on your dev site that it works fine? But not for me?

Turned on the WP debugging via config in my local dev and NO errors are logged?

I am running in my local dev:

Apache 2.2.34

php 7.1.31

MySQL 5.7.26

I may have non-standard setup in my local dev, so I set up a very basic dev wp site on one of my live servers and it is still not working? Very strange as this feature has been working for years with no issue, until the upgrade to 2.6.8?

Eventon & Eventon RSVP setup

I have used the “straight out of the box” settings for both Eventon and RSVP plugins and created a simple event under the category “Workshop” to eliminate any potentially clashing features. Both plugins are activated.

Check it out here:

http://dev2.caveware.net/

Test event registration emails: 

1. aaa@aaa.com
2. mrleocave+99@gmail.com

• You will see that you cannot update registration details for either of these?
• Note that I have been testing in the Chrome browser.

 

WP Admin Login:

If you wanna go in and check out the wp-admin here:

USER: dev2_bgijfw

PW: LREU5o*tY2IcIVk%

 

Any ideas why this is not working? I would love to know!

Let me know if you require anything else from me?

Cheers

Leo