Archives: Replies

Load more events via AJAX works only when “Separate events by month” is disabled AND “Apply Event Count to Whole Events List” is enabled.

Please check now: http://newhopechurch.flywheelsites.com/events/

Hello,

Unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the theme developer and ask them for their assistance in solving the problem.

Please also check this solution from one of our customers:

I found the issue. The theme javascript had this function:

jQuery(‘.mobile-navigation-toggle’).on(“tap click”, function(event) {

I removed the tap so it is just on(“click” and it works now on iPhones.

Ashan,

…than load the full calendar of events at once.

Is this correct? Customer states in the video that FullCal loads all events at once.

I just wanted to make sure that the problem is in server memory. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

This is really a secret place! Thanks!

Hello,

Please update EventON to 2.8.5 and after add this to the calendar shortcode:

 ux_val=”4a”

I’d be grateful if you told me where I can update a plugin setting or .php file to change the default option for the “User Interaction for event click”.

Unfortunately, we unable to provide support on customizations. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

We bought this module quite a while ago, but for over a year now we have not been able to start its work. It seems strange to create several events on a working system for debugging. Therefore, the answer is NO, we have not tried on other events, because there is no reason to believe that something will change.

You can add this to the shortcode: etc_override=”yes”

Selecting this option overrides event colors with event type colors, if they exists.

Hello,

If you just want to just add links please follow this guide: https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/. Use Content Type: Multiple Lines of Text.

Unfortunately, no. Please follow this guide: https://docs.myeventon.com/documentations/how-to-add-additional-fields-to-download-attendees-csv-file/