Reply to: tickets(137931)

Leila, the payments you made for this customization has been refunded now. So if you need this custom feature added you will have to send a new customization job request. As I mentioned before there seemed to be a miscommunication regarding the feature needed vs what is available in the RSVP addon. 

Reply to: tickets(142200)

Ok I found the order that was using the old email and I have changed it to the correct one 😉

Reply to: tickets(137931)

Hey Leila,

I have checked over and I do not see the request, if u still have issues let us know here.

Reply to: tickets(142200)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! A