Replies for tickets on suppota
Sorry, this is the second time I have made this mistake.
When I create a ticket, I can attach a file to it. I do this and I get the full impression that the file is attached to the ticket. However, it is not.
Why am I making a file? There are too many bugs to create separate tickets for each. On your system, this is not easily done.
I made a google document:
https://docs.google.com/document/d/1vLZHgo4bhE0aXJZQNgJWo3Zwrz_K7iEUozhZSgWTZ4Y/edit?usp=sharing
Do I need to create pages, etc.? The generated message that Artem got this morning was that it was a problem with the Divi theme. I personally feel like it’s a caching issue because the theme displayed the plugin perfectly fine before I hit whatever I did to make the page archive.
Should I contact my hosting company to see if they can delete the EventOn files to truly start from scratch with the installation? I”m fine with that. I took screenshots of the terminology I used in the languaging feature/area.
Yes; Yoast SEO plugin. Should I deactivate it?
Hey Gab,
Do u have a SEO Plugin activated?
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hello,
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Hello Vanessa Allwardt,
Please check this guide: https://docs.woocommerce.com/document/automatically-complete-orders/
Hello,
I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!
Because of incorrect login info I cannot access this page https://www.foodsorcery.co.uk/events/cooking-together-dine-out-with-a-twist-10/?preview_id=46213&preview_nonce=d1df8e71c2&_thumbnail_id=46143&preview=true:
Sorry, you are not allowed to preview drafts.
Hello,
Could you remove this from the shortcode:
show_et_ft_img=”yes”
Hello,
1. Please go to EventON > Appearance > Primary/Secondary Calendar Font family. To change font-sizes you need to add custom CSS styles. Could you tell us what text would you like to change?
2. Please follow https://docs.myeventon.com/documentations/how-to-show-various-information-in-eventtop/