Archives: Replies

Hello, about images – that solution worked. I don’t exactly know how to re-crawl entire website due to Google Search Console updates. I tried to verify these errors once again and reindex few crucial subpages. Nothing has been fixed yet.

Could you send me FTP access to your website?

Hello,

The problem is in this style from your theme:

Please add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.ajde_evcal_calendar.boxy #evcal_list .eventon_list_event .evcal_desc span.evcal_event_title { word-break: normal !important; }

Hello,

Please check these available guides on how to work with categories: https://docs.myeventon.com/documentations/confused-event-type-categories/ and https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/.

Please create categories according to my suggested guides. After go to EventON > Action User > Form Fields > select created categories.

Hello,

Unfortunately, only RSVP add-on has a waiting list: https://www.myeventon.com/addons/rsvp-events-waitlist/. This option is not available for Event Tickets, I am afraid.

However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hey Basilis,

Did you resolved the ticket with our ftp details ?

We are looking forward for your response,

Thank you

Hello,

Unfortunately, we cannot refund the main plugin from here (we can only operate with add-ons). Could you contact CodeCanyon about this?

Hello,

Please add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.ajde_evcal_calendar.boxy .eventon_list_event {

width: 49.5%;

margin: 0 .25% .5%;

}

.ajde_evcal_calendar.boxy #evcal_list {

margin: 0 -.25%;

}

.ajde_evcal_calendar.boxy.box_4 .eventon_list_event, .ajde_evcal_calendar.boxy.box_4 .evoShow_more_events {

width: 24.5%;

margin: 0 .25% .5%;

}

@media (max-width: 650px){

.ajde_evcal_calendar.boxy.box_4 .eventon_list_event, .ajde_evcal_calendar.boxy.box_4 .evoShow_more_events,

.ajde_evcal_calendar.boxy .eventon_list_event{width: 100%;}

}

Hello,

Unfortunately, I cannot access wp-admin dashboard. Could you check?

Please go to EventON > Events Paging > Select Events Page Template: Default EventON Template. Now your events should look like this http://dev2.myeventon.com/events/performer/ and Google recognises them as events: https://search.google.com/structured-data/testing-tool/u/0/#url=http%3A%2F%2Fdev2.myeventon.com%2Fevents%2Fperformer%2F

It seems that this style:

#et-boc .et-l .hentry,#et-boc .et-l a,#et-boc .et-l a:active,#et-boc .et-l blockquote,#et-boc .et-l div:not(.woocommerce-message,.star-rating),#et-boc .et-l em,#et-boc .et-l form,#et-boc .et-l h1,#et-boc .et-l h2,#et-boc .et-l h3,#et-boc .et-l h4,#et-boc .et-l h5,#et-boc .et-l h6,#et-boc .et-l hr,#et-boc .et-l iframe,#et-boc .et-l img,#et-boc .et-l input,#et-boc .et-l label,#et-boc .et-l li,#et-boc .et-l object,#et-boc .et-l ol,#et-boc .et-l p,#et-boc .et-l span,#et-boc .et-l strong,#et-boc .et-l textarea,#et-boc .et-l ul,#et-boc .et-l video

{ text-align: inherit; margin: 0; padding: 0; border: none; outline: 0; vertical-align: baseline; background: 0 0; letter-spacing: normal; color: inherit; box-shadow: none; -webkit-box-shadow: none; -moz-box-shadow: none; text-shadow: inherit; border-radius: 0; -moz-border-radius: 0; -webkit-border-radius: 0; -moz-transition: none; -o-transition: none; -webkit-transition: none; transition: none }

Affects every element you put to the main <div id=”et-boc”> section. Could you contact the theme developers and ask about this issue?

Please also note that I checked this from my mobile and didn’t notice the same issue.