Reply to: tickets(158693)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(160627)

Hello,

Unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the plugin developer and ask them for their assistance in solving the problem.

You can show them this error:

Uncaught TypeError: $(…).ColorPicker is not a function

    at HTMLDocument.<anonymous> (ajde-wp-admin.js?ver=1.7.0:269)

    at i (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[chunk_1]=ton,jquery-ui-position,jquery-ui-dialog,utils,moxiejs,plupload,jquery-ui-sortable&ver=5.3.2:2)

    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[chunk_1]=ton,jquery-ui-position,jquery-ui-dialog,utils,moxiejs,plupload,jquery-ui-sortable&ver=5.3.2:2)

    at Function.ready (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[chunk_1]=ton,jquery-ui-position,jquery-ui-dialog,utils,moxiejs,plupload,jquery-ui-sortable&ver=5.3.2:2)

    at HTMLDocument.J (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-but&load[chunk_1]=ton,jquery-ui-position,jquery-ui-dialog,utils,moxiejs,plupload,jquery-ui-sortable&ver=5.3.2:2)

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

Reply to: tickets(160418)

No worries at all!

 

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(160294)

hi,

thanks for fast respond. I changed als two other lines of css. Cause the first didnt fix it all.
Is there a way to put it in the child theme? I try it but didnt work..?

#ajdeEVC_arrange_box p span{display: block !important;}

#ajdeEVC_arrange_box p span.hide:before{content:””;}

.acus_line.acus_checks input[type=”checkbox”] + label span.fa {
font-family: evo_FontAwesome !important;
}