Archives: Replies

I cannot find the login form on http://explorethevillage.com/wp-login

Also,Please send us FTP access to your site, so we can perform several tests from our end and resolve your issue fast!

Hello,

You are using very old version of Eventon.

Can you update to latest version and check once please?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To display the calendar like https://imgur.com/H27tba2 you will need the yearly addon:

https://www.myeventon.com/addons/yearly-view/

Is it possible to arrange a phone call between our offices. We really need to get a grasp on what’s going on.

Thanks,

Joseph Price

We’ve checked both of those several times. I’ve also put in the latest updates just a few minutes ago. Right now we are stuck with more than $800 calendar that does nothing. We are a business and need to know what the problem is. If you can’t fix the problem but can at least tell us what it is, we can at least have someone look at it.

 

Thanks,

Joseph Price

Communications Manager

Hot Springs Village POA

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution.

Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Any update on this?  If not is it possible to get another license key temporarily so we can test it on another host?

Access:

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Please let us know when finished.

Are they paying for registration or buying ticket for the event?

If you select the one event in February on the main February events page it opens to this. As you scroll you see that there are multiple events and dates listed. Let me know if you cannot get this video to play.