Replies for tickets on suppota
About the timezone issue from Ashan:
Thank you for letting us know. Event though it shows as london the value is saved in settings. Just the correct saved value is not showing. We will correct this in the next version update. In the mean time here is the patch fix to resolve this issue.
code:
https://dev2.myeventon.com/codeshare/Wv1YD1jvnKMN/
Ashan,
The same on dev2:
https://dev2.myeventon.com/evofeed
With enabled “Hide past events from the feed, based on event time”:
https://dev2.myeventon.com/wp-admin/admin.php?page=eventon#eventon_rss
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
On my side:
Have you managed to fix the issue?
4.8.2 version of EventON has an issue with EventON > EventCard > Feature image display style: Scaled cropped image to fit the full box.
I changed it, so the image is visible now.
I disabled WP_DEBUG on your website. Do you notice any difference?
debug.log file isn’t creating for some reason.
However, after I changed the calendar started working:
So I believe that the issue is related to memory limit:
https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/
About WP_DEBUG, could you contact your hosting provider and ask why debug.log file isn’t creating. Maybe there is an issue similar to:
https://wordpress.stackexchange.com/a/301298
Could you try removing hide_et_tags=”yes” from the shortcode?
Are you still seeing the issue with EventON 4.9.1?
We are sorry for the delay. Ashan will take a look ASAP.