Replies for tickets on suppota
I don’t see what is wrong.
According to RFC 5545, the line length can’t be over 75 characters….so Google wraps it. While there are a few warnings according to the RFC 5545 spec (specific to length being a couple characters longer than defined), there are no errors with the ics file when run with a validator.
Also, the ics file is generated by Google…and they are usually pretty good about following specs etc.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Hello,
Please add this to the shortcode:
load_fullmonth=”yes”
I activated EventON on your website. Please check and let me know:
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Ashan,
When seat sections are open it extends the window length too much so maybe this is the issue:
http://dev2.myeventon.com/20155-2/ > Seats Jan 23
Please go to EventON > Time Settings > enable Allow universal event time format on eventCard > change Date/Time Format.
Okay – thanks
Well, can you figure out the license issue? The missing events are not essential since there were only three events in the database. So the easiest thing is continue as it is now – but I would love to register your great plugin again.
Thanks.
Hello,
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
It seems that this link from Eventbrite can cause this:
