Sorry I missed the earlier question. I had applied for a free license for the premium event plugin 2 years ago under your application for non-profits. At that time it was approved. Last year it was renewed at no cost. That remains in place and we are grateful for the contribution to our church. This latest ticket was in regards to the RSVP add-on we purchased last year. It is understood that the non-profit contribution does not include any add-ons which is why we purchased the RSVP add-on. Since we did not find we needed it after several months of use I requested this year when it renewed, to have it canceled and refunded for the new year purchase.
Please let me know if there are any additional questions.
Best regards,
David
It shows “No Events” for the past and future, when there are lots of events listed. Could you have another look please?
This was the code you advised (and worked fine) last April until recently:
[add_eventon_el el_type=”dr” pec=”ft” start_range=”2019/1/1″ end_range=”today”]
Regards,
Matthieu
I don’t know. I don’t believe I am using any CSS
He will do help you further about this – yes.
Hey David,
Allow us some time to review this one please. I just tried with my email also and the error did came up yes.
Hello Charlie,
Could you provide us with more details on why it does not work for you? Maybe it is something that we know how to assist faster and quicker than a refund.
Hey David,
Can you please answer Ashan questions?
Hi Ashan,
Thank you for your reply. I was not aware that we had purchased an add-on. We don’t use the RSVP add-on. Can this be cancelled and refunded?
Thank you!
David