Hey Christian sorry for my absense in here. I released the latest version of tickets addon 1.7.8 on March 8th right after I fixed this for you. ALso I just fixed in your site. but you need to update to latest version which have the fix in there already.
Archives: Replies
Replies for tickets on suppota
Reply to: Exporting events – Location adresses missing
Guillaume, grealt appreciate your patient as we have a lot of tickets we are trying to get to.
So make sure you are running eventon 2.6.17 because in the latest version I fixed some issues related to lat/lon not generating auto for locations. And this will be related to ICS imported events not creating lat lon as well because they both use the same function
eventon_get_latlon_from_address()
Reply to: Hello, I inserted the EventsOn widget via Visual Composer but the months language doesn’t change according to the selected lang.
I was not able to connect to FTP but I edited your plugin via plugins > editor and I think i found the issue Davide. YAY!
This is the code change i did
I will update the documentation in here https://docs.myeventon.com/documentations/wpml-eventon-front-end/ to reflect to use pluggable filter to add those wpml_l4 and wpml_l5 using pluggable filters.
But I cardcoded this to your site. and that will be gone in next version so you will have to add a pluggable filter in the future to add those l4 and l5 values.
So try now to see if everythign is working?
Reply to: Google Tag Manager doesn’t recognize external URLs from events
Reply to: Do you offer a non-profit discount for your Bundles? It is for “Friends of Wilderness”: https://www.friendsofwilderness.com/
Hello Kaitlin sorry for not getting back sooner. I have talked to Ashish about this and I am happy to tell you that I’d love to offer you 20% discount on your future eventon addons using coupon code EVO20T.
Best, EventON Team!
Reply to: Google is listing my events 5 months ahead of current events
Sounds like you got it working. If you have any more questions please let us know via new ticket 🙂
Reply to: I cannot access my EventOn account! I was just billed two renewal fees because the login used for helpdesk doesn’t work for EventOn.
Charles, when you purchase our addons the terms are right there at the checkout screen. And it is very clear that your license will auto renew if not cancelled.
You have not been auto renewed twice for same order it was for different orders. First one was renewed on Feb 9th and the next was on March 7th almost a month after.
Reply to: Action user – editor bug
As you can see my image earlier which was OF YOUR SITE. and the editor was working perfectly. So something must have happened. and when inspecting your site it looks like something is blocking the SVG icons. I have not seen anyone else with this issue. COuple of things to do from here.
1. switch to an inpage form and see if that does the same thing.
2. turn off plugins one by one and see if any of those is causing the svg icons to not show.
3. switch to default wordpress theme and see if that help solve the issue.
Reply to: Is there a way to show all past events? I am trying to show events dating back to 2017 and cannot find a way to do that.
Chris try this, go to eventon settings and make sure “hide past events” is not enabled 🙂
Reply to: Plugin EventON – Subscriber does not work
Hey Toni, lets keep related issues in one ticket. ANd lets use #111111 to all the issues related to subscriber. It makes our lives so much easier and hopfully yours too 🙂


