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Replies for tickets on suppota
Reply to: How i can delete my eventon and helpdesk accounts?
The boss can do it for you- I’ll assign this ticket to him.
Is there any reason why?
Reply to: Individual event languages

Presumably, if changes have been made to the FORM RSVP SELECTION section under languages, and L2 (in this case) selected, and the RSVP Buttons still appear in English, it’s not working correctly?
Reply to: only Tag-Filter is not shown as “Select”
You can also increase the event type category count as an alternative 🙂 http://docs.myeventon.com/documentations/increase-event-type-count/
Reply to: only Tag-Filter is not shown as “Select”
Sorry those are not meant to be worked in similar way to event type filters. But please free to send us a feature request regarding this and we can certainly look into this.
Reply to: I would like to have refound for the renewal of yours service. I don’t recive any comunication before. It’s possible to have back my money?
My apologies Claudio, I have gone ahead and refunded you for 28547 and 28541 subscriptions the other one you have cancelled before it renew.
Just so you know now that all your subscriptions are expired you will no longer receive updates and support for those eventON addons. But no worries you can always purchase a new license if you need support and updates 🙂
Have a great day !
Reply to: Google is listing my events 5 months ahead of current events

Hi.
To clarify. I have a business that is listed on Google Businesses. My website is linked to the business listing. Google appears to be picking up my events (from those created by MyEventon) and listing them as events on the business page. Despite the events being repeated weekly for some reason Google is selecting dates for the weekly events way ahead of the current date and time – months ahead. All of this is visible on the attached screen shot. On the right you can see an Events listing. The dates are showing as April & June opening hours which obviously is rather odd. I hope my explanation makes sense but let me know if you require any clarification & thank you. Alan Henery
Reply to: Google is listing my events 5 months ahead of current events
Hey Alan,
Can you please provide a screenshot, for which section yo uare refering of what you see on google so we can understand what you need to change please?
It is not so clear.
Reply to: Seit einiger Zeit kann ich den Monat nicht mehr wechseln. https://aktuelles-aus-suederelbe.de/veranstaltungen-2/
Hello,
It’s working for me https://tppr.me/gQKNO. Please try to find js errors by following this guide.
Reply to: Updating 2.6.15 manually per documentation wipes events
Could you please try to update using 2.1 – FTP Way?