Replies for tickets on suppota
Rem, you are not new to us so you know the development cycle. Please mate, I hate hearing that from you. We are working everyday fixing issues so please be patient while we iron out the issues and get new version released.
Did you not backup old version before updating to new version?
You should be able to download version 1.2.3 now from myaccount
Hey Rosanna,
What do you need to customize, can you provide us with more details, so we can see what the cost should be?
Oh wow thank you for pointing this out. Must have been something I’ve added long long time ago and forgot about and never realized its adding a drag into code. Feel free to remove that in your code. I will make that change in the next version release!
For pointing this out to us, Francois I’d like to give you 20% off all our addons using coupon code EVO20T
Merry christmas!
We have been running latest wp and latest WC with no issues.
But my advice, before updating please make sure to back up the data 😉
Actually no need for FTP i was able to get into your site and get it fixed. 🙂 feed is correct now.
I see whats going on. I am sure we addressed this issue in the latest version. As you can see here http://addons.myeventon.com/evofeed
Any chance you can shoot the FTP access to your site and I can take a look?
I see what you mean. Sorry I misunderstood.
Here is the patch fix to solve this to only show the additional fields enabled for just that event.
As far as missing dates, make sure the date time format is exactly correct as mentioned in the import guide on settings page.
I am not sure why the location might not be working on the imported events. Perhaps try without lon/lat but just the address. If that doesnt work please send me below.
1. link to download CSV file with events that are not working
2. screenshot of how it look after you run the import process.
Hello,
Please use this form:Â http://customer.ashanjay.com/eventon-customer-refund-request/