Archives: Replies

Replies for tickets on suppota

Reply to: I have 2 issues w/ syncing a google calendar: 1) deleted events not deleting on website 2) event titles not updating

Hi. Sorry for the delay (I was on vacation for a week).

The google calendar we are linked to is:

https://calendar.google.com/calendar/embed?src=sqeaencctvolvqcennao8p5hgs%40group.calendar.google.com&ctz=Europe%2FBerlin

Right now only 5 events are showing up on the site! of the 250 or so event on the calendar…so it is hard to give you a specific example for my first two questions. If we can get all the events to import first, then I will be better able to check if they are deleting and updating properly.

thanks,

sarrita

Reply to: 1. EventOn Calender doesn’t switch the month and only shows the current month. 2. Ticket SaleCheck Out is damaged. Its not possible to pay.

Hello,

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: I’m having trouble displaying events from Events and Meetings (event_type and event_type_2) in a single calendar on my page using shortcode

I understand what you are saying about the wordpress taxonomy.

Yes, this makes perfect sense. So instead of an “AND”, the query needs an “OR” such as

select columns
from tableName
where event_type in (list_of_event_type_ids) OR event_type_2 in (list_of_event_type_2_ids);

In your post of #90056, I wonder what would happen if that was changed the “AND” to an “OR”. I may try that and see what happens.