Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

EventON API only shows the basic calendar. You cannot use it to show Event Slider or any other add-ons.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Hello,

Could you elaborate more? Which part are you referring to? With screenshots, if possible.

As a temporary solution please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evcal_evdata_row.evo_metarow_ICS .evcal_evdata_cell p a { color: white; } .evcal_evdata_row .evcal_evdata_cell h3, h3.evo_h3 { color: white; } .evoff_1 { color: white; }

It seems that EventON + Elementor both require more memory that is available on your server.

Can you please update EventON, so we can make sure that it works with 4.9.1?

We are going to fix the original issue first and then the issue with 4.9.1.

I don’t see any attached images. Could you send us links to the images?

Hello,

Seems to be working on my side:

Usually “404 Single Event Page” issue can be fixed with

https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/

Could you check and let me know?

Thank you. I really need this one because of these 2 scenarios.
1. People here can just create copies of the ticket and show is to us

2. Because we encountered that the check-in process does not automatically update the database so there were double checking. Same seats but both QR codes worked and that caused us problems. The database should be fast and we need it fixed please