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Replies for tickets on suppota

Reply to: tickets(380894)

This ticket is private.

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you try updating to 4.9.1? 

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(380859)

4.9.1 version is available. Could you update and let me know?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(380812)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(380805)

It must be possible since events in March that finish at 00:00 don’t display the date in brackets but April does? Friday March 14th for example, see screenshot attached. If it’s not possible can we make this a feature request please?

 

Kind regards

 

Rob

Reply to: tickets(380812)

I have an update.

  1. The issue regards all the possibility to switch among tabs (ui-tabs) on a post or a page (not only switching beetwen visual to text as formerly said);
  2. The issue is surely caused by Eventon since I’ve disabled all plugins and changed theme but the problem remains.

I attach a screenshot

Waiting for updates,

all the best!

Diego Giordano

Orthotes

Reply to: tickets(316252)

Okay, got the ICS plugin.  However, the location doesn’t get imported. What could be the issue for that?
Thank you

Reply to: tickets(380961)

please try clearing cache in your browser and give it a try. Open open helpdesk page in incognito

Reply to: tickets(380960)

You have custom styles on your website that is overridding the eventON font awesome icon font-family. You can remove this and it make the arrows icon work.