Archives: Replies

Hello Daniele,

Would you mind updating main Eventon plugin and checking once please?

PLEASE REMEMBER TO BACKUP THE ENTIRE SITE AND THE DATABASE AND TURN ON ” Do not delete eventon settings & data when EventON is uninstalled ” FROM EVENTON SETTINGS BEFORE UPDATING.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Thank You

ok. Sorry about that.

I will check it and let you know.

Thank You

this is a test site, I send you a parameters of the real site where you can see the error:

https://kidpass.it/wp-admin

uset: test

password: tAl6n9$)03E^mNZu0nNsnXpi

Server FTP: lhcp2034.webapps.net

Username: xh35k6vz
Password: gmy$$x?1426-

Thanks.

Rudy

 

Ashish has accepted the job for 100

Hi,

I have disabled ALL the plugins (except eventon & woocommerce), I have changed the theme to nineteen theme (basic one) and it is exactly the same problem.

I have made all the possibilities and only ONE is not creating the issue of zoom…
it is:  ev_uxval=”3″

For all others : ev_uxval=”X”, ev_uxval=”1″, ev_uxval=”4″ . There is issue of zoom..

If I put this shortcode 4 times => ONLY for the last one, the zoom will work, but for the 3 first, the zoom will not work

[add_single_eventon ev_uxval=”1″ id=”328″ show_exp_evc=”yes”]

Please check by your side and help Urgently
By advance, thank you for your cooperation
Albert

Hello,

Where can we find the error?

I just logged in but could not see the error, although Eventon is activated.

If you are seeing in the log file in the server, please send FTP access info so that we can investigate.

Thank You

Hello Giuseppe,

we are not familiar the plugin you have mentioned.

But generally, to make two different programs, it requires custom coding, unless the other program is compatible with ours by default. You can ask the plugin developer about this.

If you want to go ahead with custom coding, you can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hello,

Yes, like Thomas has mentioned, please unzip the file and you will find another installable zip file inside. Please upload that file instead.

Let us know if you need help with anything else.

Thank You

ok I disabled the plugin “EventON – 113927 – Child” and the display is back to normal. I leave it disabled and I ask you please to check to solve the problem and also if possible to send me the zip file if possible so I can always have it available.

Thank you, let me know

Bye