Reply to: tickets(117565)

I believe that your support software does not support PNG files, something you might need to fix. Here’s a JPG.

Reply to: tickets(111806)

I created a new user with Editor Role but when i log in with the new user there is no “myEventON” in the menu.

I’ve attached a screenshot of the wp-admin when i logged in with the new user with the role editor.

Reply to: tickets(117145)

No, I tried every possible way to eliminate external factors, Still, In the case of multiple events, this occurs.

Reply to: tickets(117739)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

It requires some css to be added and sometimes your theme overides it so we need to see the site first or at least the page with the calendar on it

Reply to: tickets(117702)

That may be so. But maybe I thought you could assist me a little bit with how this hover window is generated. I don’t know if the windows locations are generated via javascript or via css and if so how I can fix it. It is not just that my theme is at fault, there is a conflict here that is related to both the theme and your implementation.

Without fixing this issue I cannot move forward with the rest of the installation. The way the ful calendar is working right now offers a very poor user experience, which means I cannot use it.

I would really ask you for some more help with this, please.

Thank you