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Replies for tickets on suppota

Reply to: tickets(118432)

Working for me as well:

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(118591)

Hello,

Please update EventON to 2.6.17. Please also note that times in ics files are in UTC format and user’s application need to convert them to the local time zone.

Reply to: tickets(118550)

I’ve removed hide_end_time=”yes” from the shortcode so now you should be able to see end time. Please check and let me know.

Reply to: tickets(118363)

To clarify, you are saying that we should cancel the license & subscription for the “Action User” add-on for this year, then re-purchase a new license & subscription with the card now in our payment methods? Just want to make sure we are on the same page before we do that. Thanks.

Reply to: tickets(118683)

Okay, I was about ready to close this ticket, but found that the edited text is not being used in the administration panel. I’d like to change the text there as well, so those who are maintaining the site know what to look for. They think “presenter”, not “organizer”, which would be someone else.

How can the text be changed in the admin panel?

Thanks.

– Alan

Reply to: tickets(116603)

Hi, Thanks for the quick asnswer! Worked beautifully.

Now, I have an other question. In the event card, the titles fonts are not consistent. As shown in the screenshot, the titles for “Venue” and “Calendar” are not the same as “Time” and “Details”. I’d like them to look like the second one… And, would it be possible to have them not in italic?

Thanks much!

Reply to: tickets(118683)

Sorry for submitting this ticket. I just needed to have my browser search the page. The options are there, just not easy to find.