Reply to: tickets(117752)

G’day Dave, thanks yes that would be great!

This is our test site;
The logon credentials are the same as the live site.
I’ve optimised the database and installed W3 Total Cache. The latter immediately crashed the site.
Any help would be grand!

 

Reply to: tickets(116936)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(117565)

Hello,

That cart is not part of ticket and it’s styling is caused by the css of the elementor plugin you are using.

Please check the screenshot.

So, please contact the support team of that plugin and request their assistance with it.

Let us know if you need help with anything else.

Thank You

Reply to: tickets(117565)

The problem is in your theme. Could you please add this CSS code to EventON > Styles:

.elementor-menu-cart__product-name.product-name span.item_meta_data,
.elementor-menu-cart__product-name.product-name span.item_meta_data > span {
display: block !important;
}

If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.

Reply to: tickets(111806)

Please contact Editor Role support forum in order to fix this, since we cannot provide support for third-party plugins.

Reply to: tickets(117753)

Hello Marko,

Glad the issue is sorted. 😉

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(117782)

Hello,

I cannot login with the username/password you have provided.

I am getting Insecure Password message.

Please check once.

Thank You

Reply to: tickets(117702)

Could you please add this CSS code to EventON > Styles:

.evofc_month.focus {
padding-top:0 !important;
}

If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.