Archives: Replies

Hi James,

This is a way we have considered to develop it. The process is based on how we fill that the customer is better managed

Hi Nicolas,

All of our products are a yearly subscription 🙂

Hi Craig,

We have asked our CEO to take a look so he can be a better assistance.

They Maria,

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Sure thing. We have asked our CEO to do it.

You can do both of the ways, which one feels more comfortable for you.

Are you using any Cache plugin?

Hello Jannik thank you for the message. Unfortunately I built the system to not fail me and my team 🙂

Here is a screen cap of the system log. According to the system a email was sent out on march 20th. Its a BCC copy that the system send out to all the orders that will renew in 3 days. 

And thank you very much for following through with our terms policy. With regards to our policy (which we stand by as our foundation) is there anything else we can do for you?

Darren unfortunately according to our refund policy https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ section 8 we do not refund for auto renewals.

Okei dokie just deactivated your licenses and change the email as well you can check the updates for your licenses at https://www.myeventon.com/my-account/licenses/