Replies – Page 12516 – EventON Help Desk

Reply to: BUG: Wrong order in admitting from Waitlist

As you can see in the screenshot below, the top player was last on the waitlist but was admitted first.

Reply to: Ticket is not appearing inthe Event

The image shoes the Test-Event

Reply to: ICS Addon – Bug Fetching Google calendar

Hello,

Unfortunately, ICS Importer has limited options and can’t delete already synced events that were deleted from google calendar.

However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: Tile Event List

Hello,

Please try:

[add_eventon_list tiles="yes" tile_bg="1 ux_val="3" "number_of_months="12" hide_empty_months="yes" ]

Reply to: Bug with the subscriber plugin

Please create a new ticket and select Feature Request as category.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: Google map not showing on single event but shows for repeating event

Hello,

You need to Edit Event > Location > enable Generate Google Map from the address. Please check now and let me know.

Reply to: How can I extend the possible websites per key, and how can I delete Webseite to free up my contingent of valid licenses?

Hello,

You can upgrade your license with http://customer.ashanjay.com/eventon-license-upgrade-request/

To deactivate your license please go to wp-admin > EventON > Licenses > press Deactivate.

Reply to: Dates in DST don’t match correct into Google calender / iCal – always 1 hour is added

Please send us FTP access to your site as a private message.

Reply to: Dates in DST don’t match correct into Google calender / iCal – always 1 hour is added

Ashan,

The same on dev2 http://dev2.myeventon.com/events/oct-26th-berlin/

https://tppr.me/ELL7w

Timezone is Berlin (Google Calendar and dev2).

Reply to: Dates in DST don’t match correct into Google calender / iCal – always 1 hour is added

Thank you for your messages, I am going to assign this ticket to Ashan (CEO and Main Developer) and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.