Archives: Replies

Hello Bujar I have gone ahead and deactivated those orders for you. You should be able to activate them on your new site now 😉

Thank you Ashish! 

I have updated the email address please let me know if there is anything else you want me to do 🙂

what is the order ID for your addon Ian?

Hello Jesus, 

If your order is on pending cancellation, that means the subscription will cancel at the anniversary of its expiration date. And up till them you can use the license 🙂 Let me know if you have any more questions.

Hello Daniel, Our system send out email reminders 3 days before it renew the subscriptions and the system log is indeed showing that a email was sent out to here is the system log entry

SID 29466 info@geckostudio.es at 2019-03-05

Hello there sorry to hear you lost the events data. Right now we are on version 2.6.17 and we did have some issues with data deleting error in old version may be you went through that.

So events are saved in wp_posts and wp_postmeta tables. So if you only want events then you have to get only post_type=ajve_events from wp_posts and get all postmeta values for each post ID you get from first table. Rather cumbersome. Easier would be to import the whole tables.

sorry.. that didn’t do the thrick..

I just thought of one thing. I made a custom customer-processing-order.php in the theme map.

I renamed that one now. Could that have been the problem…