Replies – Page 12527 – EventON Help Desk

Reply to: I cannot activate two addons: event reviewer and event slider within my wordpress panel

Could you please install Event Reviewer and Event Slider add-ons? This link will further explain the process. I can’t see them on plugins.php page.

Reply to: Problem with links

Hello,

The problem is in these errors:

/twentyseventeen/assets/js/global.js

Uncaught TypeError: Cannot read property 'top' of undefined
at belowEntryMetaClass (global.js?ver=1529745257:124)
at HTMLDocument.<anonymous> (global.js?ver=1529745257:211)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at Function.ready (jquery.js?ver=1.12.4:2)
at HTMLDocument.K (jquery.js?ver=1.12.4:2)

global.js?ver=1529745257:124 Uncaught TypeError: Cannot read property 'top' of undefined
at belowEntryMetaClass (global.js?ver=1529745257:124)
at global.js?ver=1529745257:240

Reply to: Calander does not work properly in MS Edge

Hello,

Do you have the same problem with our demo https://demo.myeventon.com/?

Please also note that we don’t support MS Edge or IE browsers https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017

Reply to: When I want to show a list of events of certain type, it does not appear correctly

To update eventon to latest version: You can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: we got a problem with event on and our blog/news section. When we we advance with the arrows the next month, news are recharged again

Hello,

Unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the theme developer and ask them for their assistance in solving the problem. Let us know if you need help with anything else.

Reply to: what are these labels called (see screencast link please)

Please go to EventON > Appearance > EVENTCARD STYLES > Section Title Text. I already changed it so please check and let me know.

Reply to: Is it Possible for Users to Set their Own Time Zone?

Hello,

Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: Using Repeat Events Custom has mandatory start/end time fields (issue for All Day Events)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: Event Search and Display all months

Hello Dee,

If you are trying to achieve this on the list extended, the shortcode should be [add_eventon_el]

You are currently using [add_eventon], which is for the default basic calendar.

I have created a page with the adjusted code. Please check here:

https://city.gorgewebdesign.com/ajde-test/

Let us know if you need help with anything else.

Thank You