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Replies for tickets on suppota

Reply to: Event Card Not Showing Some Event Fields

Hello,

1. Please go to https://www.lakecountybloom.com/wp-admin/admin.php?page=eventon#evcal_005 and add Google maps API Key.

2. Could you please elaborate more? I can see Organizer on Event Card: https://tppr.me/2RCno

Reply to: How do I limit the number of tile rows to 1 row?

Sorry, I think I misread your question. Could you please try to add this to your shortcode:

event_count="4"

This will limit number of events per month so with tile_count=”4″ it should show 4 events in one row.

Reply to: Single Event appear on specific date?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: Can’t update seat settings.

Hello,

I’ve created this test event and I can edit seats with no problem. Could you please re-create your event and check if it helps?

Reply to: ICS importer from Google Calendar file doesn’t import everything

Hello,

Could you please send us a link to the file you are trying to upload so we can test it on our server? Please upload it to dropbox or similar website and send us a link. Thank you and sorry for the inconvenience.

Reply to: How does Ticket Sales work exactly? Especially for event series?

Hello,

Please check https://www.myeventon.com/addons/ticket-variations-options/. You can add different Ticket Variations with specific prices for each.

You can test it on http://dev.myeventon.com/wp-admin/

Reply to: “Featured Event” button on Publish section in Event Editor for User

Action User add-on has a special Event Manager shortcode where logged-in users can edit their events. And you can change what they can edit and what can’t.

Please go to EventON > Action User > Form Fields > uncheck SPECIAL EVENT EDIT FIELDS (EXCLUDE, FEATURE AND CANCEL EVENT.

Reply to: When I updated the theme tickets no longer show up in the cart.

Hi Lucas,

It works fine on our end and no other user has mentioned anything like that.

Please contact your theme developer and ask them for their support with it.

Thank You

Reply to: I would like to buy some addons like qr code generator and eventon tickets. Can I see a presentation or a tutorial of how it really works?

Hi Marin,

You can test them live on our demo site dev.myeventon.com/wp-admin

All programs are installed in it already.

Let us know if you need help with anything else.

Thank You

Reply to: Hi, please deactivate our license for EVEL from the URL https://www.bvdgz.de to our new URL https://www.galloway-deutschland.de

Hi,

I have deactivated the license from your current installation.

You can now use it on your new installation.

Thank You

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