Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Please send us FTP access to your site as a private message.

When I use diagnose and test email I see emails go through.
when an event is published, as admin I get a notification but the submitter doesn’t get any.
What do you think is causing this?
Thanks a lot
Guillaume
Hey Ashan, thanks for letting me know. How are things going? Any progress?
The wpbakery widgets and shortcodes are not supposed to go into the events themselves it does cause conflicts- the intergration it is more adding eventon to bakery created pages
Thank you Artem!
You’re correct i will have two calendar one for Arabic & the other for the English website.
I have gone through the documentation but couldn’t figure
1- where should i add this [add_eventon wpml_l1=’fr’ wpml_l2=’es’]
2- at the event creation level where will specify that this event belong to L1 or L2
3- will i have to create two different events including the fields that doesn’t need translation like (time & location URL)?
I would appreciate screenshots if possible