Replies – Page 12536 – EventON Help Desk

Reply to: The email used to buy Speakers add-on does not pass validation when trying to activate in the WP admin.

Hey there Meredith the reason is I believe that the + sign get stripped off during data processing stage. I have changed your license email to meredith.en@cornershopcreative.com please try with this email. We are hoping to address this issue in the future 🙂

Reply to: Moving project to new domain. Have deactivated all add-ons

Hey Joshua got your actionuser plus activated now thank you very much!

Reply to: Cancellation and Refund of Renewal

Hi Ashish,

That is not accurate – I was never informed of the charge before it occurred, hence why I had forgotten that this was a subscription based service as I have not used the module on my website since installation.

I have used the form in the link provided to request the refund.

Thank you very much for your prompt response and support for this

Reply to: Calendar getting underneath header

Thanks for the reply.

The css didn’t work… While I was looking for the “Wrtie styles to header”, I found the “Write dynamic styles to header” which I truned on. I don’t know if this what you had in mind… But it worked.

Have a good day.

Reply to: google Calendar Sync

Hello,

Unfortunately, Sync add-on is not available at the moment. Please check https://www.myeventon.com/addons/ics-importer/. You can try it on http://dev.myeventon.com/wp-admin/

Reply to: When I create an event, the link leads to the home page. It’s like a 301 redirect. It’s the same for every event.

If you are referring to RTL https://tppr.me/qu21 please go to EventON > disable Enable RTL (right-to-left all eventon calendars).

Reply to: I did not receive an email about renewing subscriptions of your products. I no longer use these features and wish for a refund.

Hello,

Could you please use this form for refunds: http://customer.ashanjay.com/eventon-customer-refund-request/?

Reply to: Calendar getting underneath header

Hello,

There is a theme conflict. Could you please add this CSS code to EventON > Styles:

.post-type-archive-ajde_events .ajde_evcal_calendar {
margin-top: 190px;
}

If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.

Reply to: Action User – is there a way to make the event to default to not published, so it can be reviewed before publishing?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: Google Calendar Sync

Hello,

Please check this add-on https://www.myeventon.com/addons/ics-importer/. Try it on http://dev.myeventon.com/wp-admin/

You can import events from your Google Calendar to your website.