Replies – Page 12538 – EventON Help Desk

Reply to: I can’t activate my licences in my website https://www.eventindonesia.co.id, but I cant. It was activated in the same website.

Hello,

I try to deactivate and reactivate all of them.
My website is not fully published yet, so it’s okay for now.
My BIG question is, what about my settings in those Adds On?
Will it be okay?

BIG Thanks

Reply to: I can’t activate my licences in my website https://www.eventindonesia.co.id, but I cant. It was activated in the same website.

I see few addons listed in your account?

Which one do you want to deactivate/reactivate?

You want to deactivate all?

Reply to: I can’t activate my licences in my website https://www.eventindonesia.co.id, but I cant. It was activated in the same website.

Hello,

I only activated these licenses on this website.
I have no other website with any EventOn Plugins or adds on.

You can deactivate the adds on, and activated it back in my website.

But, please make sure that every setting that I made is not missing. Can you do that please?

Thanks in advance

Reply to: it is possible to let people sign up through a form instead of direct payment?

Hi Joran,

This is not a feature available by default.

This is something that needs custom programming.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Thank You

Reply to: Charity Pricing

Hi James,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here.

Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: I purchased two licenses for a website (full cal and sync events). been working fine for almost a year but now won’t take license keys.

Ashan,#30001 order shows as cancelled in insight.

Reply to: I purchased two licenses for a website (full cal and sync events). been working fine for almost a year but now won’t take license keys.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution.

Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: I can’t activate my licences in my website https://www.eventindonesia.co.id, but I cant. It was activated in the same website.

Hello,

If you have purchased a singe license, you can only activate the addon on one site at a time.

Maybe you have added the license in another site.

If you want, we can deactivate the license and then you reactivate it on your existing site again.

Let us know.

Thank You

Reply to: Background color issue on my site

is this now fixed as I don’t see that dark purple on the event

Reply to: Action User options fields

could you provide your wp-admin login so I can get in there and do the css to remove the all day, no end time?

the subtitle under the title would require a hint of code changing in the backend – Not really in the scope of this helpdesk but I can ask ashan if there is a simple way and assign him to this post