Archives: Replies

Hi, yes the server was down for over 8 hours 🙁 can you try again? thnx

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Ashan,

Customer fixed this himself but please check this issue. Many customers have the same problem with the mobile menu.

I will contact our developers about this. Thank you very much for sharing this with us!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hello,

Could you please update RSVP to 2.6.4 and EventON to 2.6.17?

I’ve tested this on our server and it worked like it should https://tppr.me/G2ZyI > https://tppr.me/Qmji0.

Thank you

Ok, too bad. Thank you.

Hello,

Yes. The license is recurring yearly. It was changed about 5 months ago.

There are 3 types of license at the moment. Single, upto 5 and upto 25.

You can learn all about new license update here:

https://docs.myeventon.com/documentations/licensing-eventon-products/

Let us know if you need help with anything else.

Thank You

Hello,

I found the issue. The theme javascript had this function:

jQuery(‘.mobile-navigation-toggle’).on(“tap click”, function(event) {

I removed the tap so it is just on(“click” and it works now on iPhones. I do not know why there was an eventon conflict with this function. Maybe that is something for the eventon dev team to explore in the future.

Regardless, it is working now. Thank you for your time!